Privacy Policy

Privacy Policy for Feather the Hero

Effective Date: January 1, 2025

At Feather the Hero, we value the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect the personal data of individuals who visit our website and purchase products. By using our website, you agree to the practices described in this policy.

1. Information we Collect: We collect the following types of information when you interact with our website:

• Personal Information: When you make a purchase, you may provide us with personal information such as your name, email address, shipping address, and phone number. This information is necessary to complete your transaction, fulfill your order, and communicate with you regarding your purchase.
• Email Addresses: If you opt-in to receive updates, newsletters, or notifications about future book releases, we will store your email address to send you relevant communications. You may unsubscribe from these communications at any time.
• Payment Information: We do not store any payment card information, credit card numbers, or other sensitive financial data. All payment transactions are processed through secure third-party payment processors (e.g., PayPal, Stripe). These processors handle your financial data in accordance with their own privacy policies and security practices.

2. How we use your Information: The personal information we collect is used for the following purposes:

• To Process Transactions: We use your name, shipping address, and email address to process and fulfill your order and provide customer support.
• To Communicate with You: We will use your email address to send order confirmations, shipping updates, and any customer service-related communication. If you opt-in to receive updates about new products or promotions, we will use your email address for these purposes.
• To Improve Our Services: We may use information about how you interact with our website to improve the design and functionality of the site and enhance the customer experience.

3. Data Retention: We retain the personal information necessary to complete your order and communicate with you as described above. Your email address will be retained if you have opted to receive updates about future books or other communications. You can unsubscribe from these communications at any time by following the unsubscribe link at the bottom of any email or by contacting us directly.

We will not retain sensitive payment information (such as credit card numbers) beyond the necessary processing of the payment through our third-party payment processors.

4. Third-Party Services: We partner with third-party companies, such as payment processors and email marketing services, to facilitate the sale of our products. These third parties may have access to your personal information in order to perform their services, but they are not permitted to use it for any other purpose.

Our website may also contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites, and we encourage you to review their privacy policies before providing any personal information.

5. Security: We take the security of your personal information seriously. We employ industry-standard security measures to protect against the loss, misuse, or alteration of the information we collect. However, please note that no data transmission over the internet or electronic storage method is completely secure, and we cannot guarantee the absolute security of your information.

6. Cookies & Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us analyze trends, manage the site, track users’ movements around the site, and gather demographic information. You can choose to disable cookies in your browser settings; however, doing so may affect your ability to use certain features of our site.

7. Your Rights & Choices: As a user of our website, you have the following rights regarding your personal information:

• Access and Correction: You may request access to the personal information we have collected about you and request that it be corrected or updated.
• Opt-Out of Marketing Communications: If you no longer wish to receive marketing communications from us, you can opt-out at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
• Data Deletion: You may request that we delete your personal information, subject to any legal obligations we may have to retain certain data.

8.  Children's Privacy: Our website and products are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information as soon as possible.

9.  Changes to This Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the updated policy on this page and update the "Effective Date" at the top of the policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us: If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Author's Name: Suzann Thibodeaux
Email: FeatherTheHeroDog@gmail.com
Phone Number: 951-391-9376
Website:  https://FeatherTheHero.com